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Mouseflow Review – Track Your Visitors’ Behaviors
Mouseflow Review – Convert visitors in paying customers It’s one thing to build a website, but it’s another thing to use your website to convert visitors into paying customers. Mouseflow is a premium...
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New Relic Review – Monitor Mobile App Performance
New Relic Review – Mobile Performance Monitoring for App Developers Successful app developers are aware, at all times, of how their software performs on consumer devices. Without this monitoring, app...
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Knack Review – Do-It-Yourself Database Creator
Knack Review – Making database creation easy Databases power most of the applications we use every single day. But for most businesses, creating a database from scratch without assistance from IT is...
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PractiTest Review – QA in the Cloud
PractiTest Review – A robust, complex application that can ease the process of managing QA testing Quality Assurance is an important part of any organization that provides software solutions to...
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Qbox.io Review – Hosted Elasticsearch for Developers
Qbox.io Review – Sidestep the most common challenges associated with implementing internal search engines Qbox.io is a hosted solution for Elasticsearch, the open source distributed search engine...
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VivaDesk Review – Customer Service and Help Desk Management
VivaDesk Review – With an interface that features full flexibility, VivaDesk can be set up to work with any type of IT help desk or customer service desk Whether a business sells products or provides...
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Freshservice Review – A Modern Approach to IT Service Desks
Freshservice Review – The online software turns on the autopilot for service desks, automatically handling mundane tasks, so that admins can focus their efforts on more important matters. If there’s...
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When Is It Time to Mobilize Your Business Intelligence?
What exactly is business intelligence? Why would I need something so erudite or technical for my small business? When is the right time to adopt a business intelligence software? When’s the moment to...
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Introducing GetApp Integrations!
GetApp is always looking for new ways to enhance your SaaS user experience. Our GetApp Marketplace that you’ve come to know and love focuses on offering you an independent analysis and side-by-side...
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Top Ten Customer Service Trends
The original CRM Saleforce calls it the “Age of the Customer” and we’re not inclined to disagree. And your marketing team agrees. About nine out of ten companies tout great customer support. But more...
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Investors Continue to Show Faith in the ‘Age of the Customer’
We’ve already talked about the continued increasing urgency to provide fantastic customer support now. There’s no excuse. It’s not something extra you offer to premium clients. No matter your business,...
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How to choose the right test management app for your team
“To ensure the software does what it is supposed to do and that it does not do things that were unintended.” This is the eloquently accurate way that Inflectra collaboration and customer success gurus...
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What It Means to Disrupt Business Intelligence
After tripling profits three years in a row, Tel Aviv-based business intelligence and big data solution SiSense gets another $30 million in funding. Why? Because math-phobic luddites like me need tech,...
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ERP for Head of Class Businesses
We help you guys find the right enterprise resource planning system (ERP), but we don’t always follow up to see how it’s going. The fact is, many people pay for an ERP that’s essentially useless. If...
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Big Data Makes the World Spin
There are those of us who like guesstimates and making up as we go along. Usually we are not the ones calling the shots. Those big shots are data-aholics. The Gordon Gecko archetype in a three-piece...
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Business intelligence and help desk software – a match made in heaven?
You’ve heard of the the acronym FOMO, or fear of missing out, right? When people in your company or social circles start using the terms “big data”, “warehousing“, “business intelligence” and “data...
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Why Brits Have Never Heard of ‘The Cloud’ and Don’t Know Why They’d Want It
When you talk about cloud computing, evidently most Brits think you’re talking about playing Super Mario on your PC, trying to collect coins and knock turtles off. They don’t even know that they are...
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The Top Six App Alternatives to Google Analytics
The key to getting inside the heads of your customers is, of course, mobile and Web analytics. It nearly goes without saying that you know something about the big names is the analytics game, chiefly...
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These Four Security Apps to Try Now Could Save Your Assets Later
The final week of August 2014 highlighted the news of a cyber attack against a large organization, J.P. Morgan Chase & Co. As government agencies sort through what exactly happened (believing the...
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Ten Best Application Performance Management Tools of 2014
Whether your business runs on apps or your business is building apps – cloud-based, Web, or mobile – you know that you need them to run smoothly and each to work “as advertised” so your business can...
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